Covid-19 (Coronavirus) Procedures at our centre

21st May 2020

21st May 2020

Staying COVID-19 Secure in 2020

We can confirm we are complying with the governments guidance on managing the risk of COVID-19 by implementing the '5 steps to safer working together'.
To inform and reassure all of our customers we are following these procedures we are displaying a 'Staying COVID-19 Secure in 2020' certificate at all of our centres.

 

15.5.20 - New & Revised Procedures

Our business is showing signs of a slow increase in trade after some of the government's restrictions have been lifted. We are all seeing more traffic on the roads, which is a healthy Indication, & have started to see an increase in volume of work coming into our depots.

Because of this, we are monitoring the situation daily and plan to have a staged return of staff and, at the same time, will start to increase our working hours to a new normal. We continue to work as safely as possible, washing our hands regularly, cleaning down common areas and continuing to be stringent on the social distancing guidelines.

Sneeze screen | Coronavirus Covid 19 protection | Bush TyresTo aid social distancing, we are implementing ‘sneeze screens' which will be in all of depots for your additional safety when making payments or receiving quotes in our reception areas.

 Below are the working guidelines will are continuing to implement  in addition to using the new ‘sneeze screens'.

Working Guidlines

  • Main Reception doors will be locked with signage to Instruct the customer to wait at a safe distance for service.

  • Fitting bay doors will be open and monitored for arriving customers – where possible our staff will come to your car window to talk to you at a safe distance.

  • Only 1 customer will be allowed in the reception for quotation purposes or for taking payments.

  • Card payment machines will be cleaned with a disinfectant wipe before handing over to you for payment.

  • While work is being completed, customers can choose to either

  1. Wait outside

  2. Wait in your vehicle (work dependant)

  3. Leave your vehicle and collect later.

  • Customer coffee machines will remain out of action.

  • PPE to be worn effectively by our staff.

  • Common surfaces / door handles etc will be cleaned at regular intervals.

  • We prefer to take card payments where possible.

  • ‘Sneeze screens' to be used when quoting & taking payments

 Customer using Covid 19 (Coronavirus) 'Sneeze Screen' | Bush Tyres

 

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